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In order for our team to activate your current device on the ClearUnited network, we will need some information:

your current account number and pin number where you have cell phone service. A copy of your current cell phone bill will have everything we need except the pin number. You may need to contact your current provider to verify your pin number.

Note: If you have a bundle plan, you may need to retrieve your master account number. If you never set up an account pin number, simply call your current cell phone service provider and ask to create one. Be sure to keep your old phone and old account until your number is fully activated on your new account for seamless service.

Got questions?

First, let's check eligibility​​​. In rare instances, your number may not be eligible if we don't have a transfer agreement with your original service provider. If this happens, we can give you a brand new number.

First, let's check eligibility​​​. In rare instances, your number may not be eligible if we don't have a transfer agreement with your original service provider. If this happens, we can give you a brand new number.

What happens next?
First, let's check eligibility​​​. In rare instances, your number may not be eligible if we don't have a transfer agreement with your original service provider. If this happens, we can give you a brand new number.

First, let's check eligibility​​​. In rare instances, your number may not be eligible if we don't have a transfer agreement with your original service provider. If this happens, we can give you a brand new number.

First, let's check eligibility​​​. In rare instances, your number may not be eligible if we don't have a transfer agreement with your original service provider. If this happens, we can give you a brand new number.

Keeping your number?
Bring these to your store visit.

Valid ID

Bring one of the following:
- Driver’s license or state-issued ID
- Passport
- Military ID

See all accepted forms of ID

Account number

Find it on one of the following:- Paper bill
- Digital bill, or in your profile on your carrier’s app

See all accepted forms of ID

Carrier PIN or passcode

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